Hyderabad Airport is taking a step towards inclusivity by collaborating with the hidden disability sunflower initiative and joining hands to become a sunflower friendly airport along with the other 215 global airports. We take forward our brand purpose of being a caring brand by making travel easy for all our passengers.
Some other countries with their airports associated with the sunflower are Australia, Belgium, Brazil, Canada, Denmark, Ireland, Latin America, the Netherlands, New Zealand, the UK, the UAE and the USA.
This program, a new initiative designed to enhance the travel experience for passengers with hidden disabilities underscores GHIAL's commitment to creating an inclusive environment and providing seamless, socially responsible passenger services. The Sunflower Program allows passengers with hidden disabilities to discreetly communicate their needs and request assistance through the use of a sunflower lanyard, pin, or wristband. These symbols are recognized worldwide and indicate that the wearer may require additional assistance, patience, or time.
Covering all areas of passenger interaction—including information desks, check-in counters, security checkpoints, boarding gates, and terminals—the program aims to create a more understanding and supportive travel environment. Hyderabad Airport will raise awareness of the program through various communication channels. Comprehensive training to all passenger-facing staff has been provided to ensure the necessary support.
The Sunflower Program offers numerous benefits, including increased confidence and independence for passengers, enhanced communication between passengers and staff, and an overall improved travel experience.