Hyderabad, 11 December 2024: GMR Airports today launched an AI-powered digital twin platform at Rajiv Gandhi International Airport in Hyderabad, aiming to revolutionize airport operations and transform the passenger experience.
Built on this innovative platform, it also unveiled its one of a kind next- generation Airport Predictive Operation Centre (APOC), a transformative advancement in airport management and operations at Rajiv Gandhi International Airport, Hyderabad. This innovative platform integrates airside, landside, and terminal operations into a unified system, utilizing real-time data to optimize decision-making, minimize disruptions, and ensure seamless operations
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Honorable Union Minister of Civil Aviation, Shri Kinjarapu Ram Mohan Naidu, Honorable Minister of Roads and Buildings, Government of Telangana, Shri Komatireddy Venkat Reddy in presence of Shri GBS Raju, Chairman, Airports, GMR Group, Shri SGK Kishore, ED South & Chief Innovation Officer, GMR Airports , Shri Pradeep Panicker, CEO-GHIAL in the presence of other key stakeholders of the airport ecosystem and senior officials of GMR Airports graced the occasion. This state-of-the-art facility brings real-time synergy between various stakeholders within the airport ecosystem, marking a transformative step in airport management. The Digital twin platform in a phased manner will be adopted as the standard operating model across all GMR-operated airports.
Speaking about this innovative feature, Mr. SGK Kishore, ED – South & Chief Innovation Officer, GMR Airports said, “GMR Group is leading the aviation industry with cutting-edge technological innovations, focusing on significantly enhancing passenger experiences. Our new AI-enabled digital platform and the Airport Predictive Operation Centre (APOC) set new standards in modernizing operations and elevating passenger satisfaction. By integrating real-time data and advanced analytics, we ensure smooth passenger flow, reduced wait times, and personalized services, shaping the future of air travel with unparalleled efficiency and safety.”
Key Features Enhancing Passenger Experience:
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Intelligent Crowd Management: The platform employs real-time analytics to optimize passenger flow and security, reducing congestion and enhancing safety.
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Flow and Queue Analytics: These tools improve terminal operations by boosting throughput, reducing wait times, and minimizing missed flights.
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Passenger Experience Analytics: High-visibility areas are optimized to support special needs, ensuring a more inclusive and comfortable journey.
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Real-Time Insights: Enhanced throughput, gate usage, and dwell times are achieved through continuous monitoring, improving overall efficiency.
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Behavior Analytics: Strengthening security and passenger flow, these analytics ensure a smooth and secure travel experience.
Advanced Operational Features:
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Virtual Simulations: The digital twin can run virtual simulations for various operational scenarios, enhancing airside efficiency and supporting proactive decision-making.
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Smart Traffic Monitoring: For landside operations, this feature reduces traffic congestion and improves passenger handling through early detection of issues.
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IoT Analytics: Real-time monitoring and improved traffic planning streamline parking operations and enhance road safety.
Collaborative Decision-Making:
The NextGen Airport Predictive Operation Centre (APOC) powered by digital twin platform integrates multiple stakeholders, including airlines, ground handlers, and air traffic control, fostering collaborative decision-making and comprehensive situational awareness. This holistic approach ensures proactive responses to operational challenges, ultimately delivering unparalleled efficiency, safety, and passenger satisfaction.
By leveraging cutting-edge digital technologies, artificial intelligence, and real-time prescriptive analytics, GMR Airports is committed to transforming the passenger journey, ensuring seamless experiences at every touchpoint.